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Store Policies
Shipping: We are currently shipping via UPS and USPS. Please use the shipping estimator to find out the various ways we can ship to you and the costs. Foreign Shipping: Due to the high rate of claims of items not being received in other countries, the buyer is responsible for the shipment once it leaves our warehouse. We ship with tracking and the number is provided to the buyer. If the package is lost, we can not provide a refund for lost packages due to the high rate of claims and high cost of shipping and it takes 6 to 8 weeks for the USPS to track the package and refund lost packages. If your package is lost and the USPS tracks it and provides a refund, we will refund the money to you. Defective Merchandise Returns: All defective merchandise will be promptly replaced with a new item. Simply contact us for an RMA and we will have the item(s) picked up right away. We must receive notice of any problems with your order within 5 business days from delivery. Items must be returned within 15 days of notification. No returns will be accepted after 30 days.
** PLEASE NOTE: Please check the "Shipping & Policies" page for information on where we ship to and our foreign shipping policies. |
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